Your Virtual Front Desk answers your business calls, responds to customer enquiries, books appointments, and routes important calls to the right person. It works around the clock, ensuring your customers always receive a professional response - even when you're unavailable.

SkyNovix is designed for UK small and medium-sized businesses that receive customer enquiries by phone. Whether you're a tradesperson, clinic, estate agent, solicitor, accountant, restaurant or service provider, our Virtual Front Desk helps ensure you never miss another opportunity.

Yes. Your Virtual Front Desk can answer calls 24 hours a day, 7 days a week, including evenings, weekends and bank holidays. Your customers won't be sent to voicemail simply because you're busy or your office is closed.

No. Your Virtual Front Desk is designed to have natural conversations with callers. It speaks clearly, understands customer questions, and responds in a friendly, professional manner that reflects your business.

Yes. Your Virtual Front Desk can check your availability and book appointments directly into your calendar, saving you time and reducing back-and-forth phone calls.

You decide exactly how calls are handled. Important calls can be transferred immediately, while general enquiries can be answered by your Virtual Front Desk. You remain in complete control of your call routing.

Most businesses are up and running within 48 hours after completing the onboarding process and providing the information needed to personalise their Virtual Front Desk.

We offer flexible packages to suit businesses of different sizes, from those simply wanting their calls answered to businesses needing complete multi-channel customer support. You can view our pricing on the Pricing page or contact us for a personalised recommendation.