Better conversations.
Stronger business.
SkyNovix helps UK businesses remain available, responsive and professional around the clock.
Our Virtual Front Desk Agents handle customer conversations with the consistency and care people expect from a trusted team member. Giving businesses the freedom to focus on their work without leaving callers waiting.
Every caller should feel valued.
A phone call is often someone's first real interaction with a business. It can shape their confidence, influence their decision and determine whether they become a customer.
Yet for many businesses, answering every call simply is not realistic.
Owners serve customers, manage teams, attend appointments, and do the work that keeps the business moving. Hiring a traditional receptionist isn’t always practical, and unanswered calls can quietly become missed opportunities.
SkyNovix was created to solve that problem.
We provide businesses with a dependable Virtual Front Desk that answers calls, responds to common enquiries, captures important information, and supports customers at any hour.
It is not simply about picking up the telephone. It is about helping every business sound as capable, established and attentive as it truly is.
Businesses should not have to choose who gets more attention.
Small and medium-sized businesses are expected to provide the same speed, availability and customer experience as much larger organisations - often without the same resources behind them.
We believe there is a better way.
SkyNovix makes modern front desk capabilities accessible to everyday businesses. Whether someone calls during a busy afternoon, outside normal working hours or while the entire team is occupied, the business can still be present.
The result is a more consistent experience for callers and fewer interruptions for the people running the company.
This is how we help businesses protect opportunities, support their teams and move confidently into the future.
A virtual front desk solution designed around your business.
A SkyNovix Virtual Front Desk is built to understand how your business operates, how it communicates, and what your customers typically need.
Depending on the selected solution, the agent can be configured to:
Answer calls 24 hours a day, seven days a week.
Respond to common customer questions.
Capture caller details and the reason for their call.
Qualify enquiries using agreed criteria.
Help customers take the appropriate next step.
Pass important information to the business.
Maintain a consistent and professional tone.
Support callers outside normal opening hours.
The purpose is not to replace the people who make a business special. It is to protect their time, strengthen their availability, and ensure customers receive a helpful response when the team cannot answer personally.
PRICING
Choose Your Plan
STANDARD PLAN
£129/month
£249 setup fee
✔ Unlimited phone calls
✔ Call summaries
✔ Calendar appointment booking
✔ Industry-based FAQ's
✔ Call routing
✔ Custom agent name
✔ Answers pricing-based queries
Pay for 3 months and pay no setup fee
PRO PLAN
£249/month
£499 setup fee
✔ Everything in standard
✔ Multi-channel answering
✔ WhatsApp, Instagram, Facebook, WhatsApp, SMS
✔ Responds to messages
✔ Books appointments
✔ Booking confirmations & reminders
Pay for 3 months and pay no setup fee
PREMIUM PLAN
£485/month
£999 setup fee
✔ Everything in pro
✔ Custom knowledgebase
✔ Custom FAQ's
✔ Missed call text-back
✔ Unique client dashboard
✔ Monthly reports & updates
✔ Testimonial Collection
Pay for 3 months and pay no setup fee
Choose Your Add-ons
£75/month + £50 setup fee - each
Pay for 3 months and pay no setup fee
YEARLY BOOKING REMINDERS
Send text reminders to customers each year to book an appointment.
PRIORITY SUPPORT
Get priority support if you need to update your agents or need assistance.
LEAD REACTIVATION / FOLLOW-UP
Reconnect with past leads and keep opportunities moving.
LEAD QUALIFICATION / SCORING
Sort enquiries and identify the most promising leads.